Partnership and Integration Business Support Officer

Location: Hybrid/Aylesford (with occasional travel to other offices)

Salary: £9,724 per annum (Pro-rata of £24,310 FTE for 14.8 hours per week)

Contract type: Permanent

Hours: Part time, 14.8 hours per week, over three days.

Join our passionate Early Years & Childcare team within The Education People, where your organisational skills will support essential services that positively impact the lives of children across Kent.

Who we are

The Education People is a specialist education services business within Commercial Services Group (CSG), owned by Kent County Council. We provide expert training and support across early years and childcare, school improvement, professional development, and more, helping settings and schools to deliver the best outcomes for children and young people.

Why this role matters

As a Partnership and Integration Business Support Officer, you’ll play a key role in supporting the Early Years & Childcare Partnership & Integration Team. Your work will directly contribute to improving service delivery, training, and communication across early years providers, helping ensure children in Kent get the best possible start in life.

What you’ll be doing

• Provide administrative and business support to the Partnership & Integration team
• Manage data systems, update records, and respond to email and telephone enquiries
• Coordinate and support virtual and in-person meetings, training, and events, including occasional out-of-hours activities
• Support communication with potential and existing childminders through email, phone and social media
• Manage bookings, purchasing, and invoicing processes
• Prepare and proofread documents and communications in line with company guidelines
• Maintain websites, databases, and filing systems in line with data protection and retention policies
• Recommend improvements to systems and processes where appropriate

What we’re looking for

• Proven experience providing high-level administrative support
• Must have strong Microsoft Office experience specifically Excel
• Strong organisational skills and ability to manage multiple tasks effectively
• Excellent verbal and written communication skills, including proofreading
• Experience working with data management systems
• Understanding of Early Years & Childcare sector (desirable)
• Ability to work independently and as part of a team
• Commitment to continuous improvement and service excellence

What you’ll get in return

• Salary of £9,724 per annum (Pro-rata of £24,310 for 14.8 hours per week)

• 25 days annual leave (pro-rata)

• Life assurance cover (4x salary)

• Pension scheme with up to 6% employer contribution

• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme

• Volunteer days and access to a comprehensive wellbeing programme

• Tailored learning and development support with real opportunities to progress

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.