Business Improvement Lead
£29,000 to £35,000pa DOE
Hybrid/Kings Hill, Kent

As Commercial Services Groups Energy & Carbon Division is rapidly developing with investment like never before, we are looking for a pro-active Business Improvement Lead to support our transformational programme focused on people, systems and process improvements, across two of our energy businesses.

The successful candidate will have a solution focused mindset and will thrive on change. They will manage a range of complex projects from initial conception and planning to business case approval and the all-important delivery. Consistency is key when managing projects, all activities, dependencies, budgets and timelines must be meticulously managed, to guarantee the realisation of tangible business benefits.

In return we will offer you -

• 25 days holiday, plus bank holidays
• Never work a birthday again! You receive an extra day off for it to enjoy however you wish!
• Generous discount scheme, including gym and retail.
• Life assurance cover
• Health cash plan initiative
• A culture of progression and development
• Plus many more perks

Key duties -

• Reporting to the Head of Business Improvement, leading on the day-to-day organisation of transformation projects; coordinating workstreams, managing resources, timelines and budgets, ensuring tangible business benefit and return on investment is realised
• Creating and maintaining a range of comprehensive project documentation including project plans, RACI charts, risk registers, highlight/status reports as well as presenting at Project Steering Groups, and the Business Improvement Board.
• Holding accountability for the project management of all Business Improvement initiatives and projects in Division, working collaboratively with colleagues on Group wide projects
• Coordinating and managing a range of internal resources, key stakeholders as well as third parties/vendors, for the successful execution of all projects.

What we need from you -

• Previous experience in a successful business improvement role, whereby tangible benefits have been realised
• Proven experience in successfully delivering software/systems implementation projects
• Knowledge of project management processes and techniques
• Excellent communication skills in coordinating and managing a range of resources, stakeholders and third-party suppliers
• Strong organisational skills with the ability to present information and analysis in a clear concise manner, adapted to meet the needs of the audience

About LASER Energy

LASER Energy’s mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

Our recently refurbished HQ – based in Kings Hill - is an inviting co-working space where teams and colleagues from the wider business can come and enjoy an inclusive, vibrant space to work and socialise alike. Our work-from-home policy allows you to adopt a working pattern that best suits you, ensuring you the perfect work-life balance.

About Commercial Services Group

Being part of LASER Energy means you are also part of something great, our parent company Commercial Services Group. 

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.