Role: Employment Support Officer
Salary: £27,642pa
Location: Hybrid/Field-Based (Across Kent and Medway)

Why Join CSG?

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.

What You’ll Bring:

The Education People have an exciting opportunity for a self-motivated, driven and compassionate individual with a customer focused approach to work within the Supported Employment Service.

The Supported Employment Service is a service committed to supporting and enabling individuals with disabilities and disadvantages to successfully enter and sustain paid employment, apprenticeships and internships.

The successful candidate will need to be able to work flexibly, supporting the business need across Kent and Medway to meet students, clients, employers and attend and assist at meetings and events.

Due to the nature of work being carried out, an Enhanced DBS check (provided by the Company) will be carried out, please consider this before submitting your application.

What You’ll Achieve:

As Employment Support Officer you will:

• Provide one-to-one advice and support to individuals who are seeking employment and/or other opportunities and signpost them to other services where appropriate.
• Effectively assess individual needs, goals and milestones to ensure everyone accessing the service receives person-centred provision and develop action plans, monitoring individuals progress against those plans.
• Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good job match by assessing the skills required.
• Engage with prospective employers who will offer employment and other opportunities which match the skills, aspirations and needs of those using the service.
• Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures.
• Provide job coaching to assist individuals to perform their work responsibilities in such a way that fosters independence.

What we Offer:

• 25 days holiday (FTE)
• Cycle to work scheme
• Life assurance cover
• Access to Kent Rewards
• A culture of progression and development
• Flexible working arrangements

What We Require:

• Excellent communication skills both verbal and written.
• Proficient IT skills, particularly Microsoft Office packages
• Ideally some experience delivering support via the SEQF or IPS model.
• Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential
• An understanding of the barriers individuals with a disability or disadvantage face in trying to access employment and the impact of social exclusion
• Proven experience of managing a significant caseload whilst maintaining customer service standards

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified individuals of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

About The Education People

The Education People excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including early years and childcare, equality and inclusion, school improvement and professional development, ensuring comprehensive support for educational institutions.